A. The conference center is part of the University of Toledo, which is a state assisted free-standing Academic Health Center for graduate level education. UT is not a part of any other institution of higher education in the state of Ohio. The hotel is a private development that operates under a lease arrangement with UT. The two staffs are committed to working together to make meeting planning smooth and efficient.Q. Does our meeting have to be related to health care or medicine to use the facility?
A. NO. There are many meetings held in the center that do relate to health care, but it is not a requirement. The customers who use the center include corporations, business associations, governmental groups, and other types of associations. Meetings can range in size from a small group in one room to hundreds of people utilizing the entire conference center and hotel.Q. Will I have to sign multiple contracts to use this facility?
A. NO. A single contact serves to make all the arrangements for guest rooms, food service, conference rooms and services, and any other needs. There also is a single contact person established with whom you can communicate any changes in your plans.Q. If we prefer, can meals be served in the conference center?
A. YES. Although most customers prefer the ballroom for food service functions, there are occasions when time constraints or special meeting needs make it preferable to serve a luncheon or dinner in the conference center. This can be accommodated.Q. Are we required to purchase a package of services with our meetings?
A. NO. Many conference centers operate on a "Complete Meeting Plan" (CMP) rate, and although this can be offered most customers using our center prefer individual choice and itemized pricing on requested services.Q. If our meeting includes exhibits, how can they be provided space?
A. There are several arrangements that can be used for exhibits. Many meetings with "table top" exhibits incorporate the exhibits into space adjacent to the meeting, or the central atrium space. Some have even used the connector hallway. Traditional "pipe and drape" booths can be set up in the auditorium or the ballroom of the hotel.Q. What sets the conference center apart from other facilities?
A. The conference center was specifically designed for meetings, which means the lighting, furnishings, equipment and sound systems are in place at all times to maximize the impact of your agenda. It is the primary business of the staff at the center to focus on high quality customer service which provides results for your meeting by not taking people away from the purpose of the meeting to pay attention to other matters. Routine messages, fax transmissions, copying, equipment setup and troubleshooting are just some of the tasks that the conference assistants on duty handle for your meeting.